My sister had a medical problem and she went to the ER, they tried to help but it got
worse and they sent her to the ER, they did blood work and a CT scan and the results
were posted on the app within 3.5 hours. us being there. We then waited another 9
hours to see a doctor, while several others were treated and sent home. We were in a
curtained room off the hallway (no privacy at all) talking amongst ourselves about how
frustrating we had been waiting for so long and how disgusted we were with the
bugs crawling on the floor.
The nurse overheard us talking and stomped her feet, tore the curtain, and exclaimed
that there was no doctor here to see him. She had no answers as to why she was seeing
other patients. Then another woman came over, not a nurse, she rolled her eyes, put
her hands up, and said, "Okay, I'll clean the floor for you." I think she thought bed
bugs were the problem. My sister went down the hall to clean her room and they
brought in a 350 pound security guard to stand over her and scare her. More was said
but no one became violent and aggressive and within 5 minutes we were back in the
curtained off area waiting for the doctor again.
However, a few minutes later, the Gigantor security guard returned with another burly
man who was in civilian clothes and was previously unrecognized, and told us to leave
or we would be arrested. We left without another word. The hospital put a note in his
chart that he was yelling at the staff and that he was "out of control.
Two days later, I finally saw my primary care doctor, who took blood samples and
found my sister in rehab. He sent her to another ER which did the surgery she needed,
but now it was more difficult and dangerous than it would have been if she had been
treated at the first hospital. She is recovering now, and luckily she should be fine. But
this first hospital must be held accountable for everything that happened there.
What are the appropriate steps to follow here? How do you find a lawyer to help you
in a situation like this? Is a lawyer the best way to deal with it? Please answer quickly,
what are you going to do?